Privacy Policy

1. Who We Are

Beyza Coaching is operated by Beyza, an ICF-accredited life coach, NLP Trainer, and Breath Coach based in London, United Kingdom. References to “we”, “us”, or “our” in this policy refer to Beyza Coaching.

Website: beyzacoaching.com
Contact: humandesignmasteryacademy@gmail.com

2. What Data We Collect

We may collect the following types of personal information:

• Contact information — name and email address when you contact us or book a call.
• Booking data — appointment details collected via Calendly when you schedule a discovery call or session.
• Payment data — billing information processed securely by Stripe. We do not store your card details.
• Communications — any messages you send us via email or Instagram.

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and booking requests
• Arrange and manage coaching sessions
• Process payments securely via Stripe
• Send session confirmations and follow-up communications
• Improve our services and website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Contract — processing necessary to provide coaching services you have booked.
• Legitimate interests — responding to enquiries and improving our services.
• Consent — where you have explicitly opted in to receive communications.

5. Third-Party Services

We use the following trusted third-party services, each with their own privacy policies:

• Calendly — for booking discovery calls and sessions (calendly.com/privacy)
• Stripe — for secure payment processing (stripe.com/gb/privacy)
• Vercel — for website hosting (vercel.com/legal/privacy-policy)

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Client session notes are kept for a minimum of 3 years in line with professional coaching standards, then securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict how we process your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at humandesignmasteryacademy@gmail.com.

8. Cookies

This website does not use tracking or advertising cookies. Basic technical cookies may be set by our hosting provider (Vercel) for performance purposes. No personal data is collected through cookies on this site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.